1pc Non-stick Silicone Oven Mat Cake Roll Mat Baking Mat Functional Baking Macaron Cake Pad Swiss Roll Pad Bakeware Baking Tools Features: 100% brand new and high quality Wide range temperature tolerance: -40~230C. Convenient for you to roll dough,pastry and cut apart cakes. Multi functional fibre glass silicone mat,essential tool for making cookie,muffin,pastry tc.. Reusble,non-stick,non-toxic and high temperature resistance. Suit for oven,microwave,dining table. Easy to use and clean. Specifications: Color: Random Material: Food Grade Silicone Size: approx, Large:37.5cm x 29.6cm Small:30.5cmx 25.2cm Weight:Large:255gSmall:150g Package Includes: 1 x Silicone Baking Mat Note:this mat may be not as large as your imagine,please pay attention to the size info before you make purchase. Please Note: 1 inch = 2.54 cm 1cm = 0.39inch Due to hand measure, the size may have 1-2 cm error Due to Different Monitor, the color may have difference Due to long shipping, the item may damage in transit, if the item damage, pls contact us firstly immediately before leave feedback, thanks for your understanding
Shipping: Items will be shipped by China Post Airmail,it usually takes about 15-45 days to the United States,Europe and other place all over the world .The items which you buy the total amout above $180,we will send it by EMS or DHL and so on the those shipping way ,it will becomes much more fast ,if you want to choose your own shipping line ,please contact with us .
Returns: All our items are checked and packed in good condition before dispatch .We are 100% Satisfaction Guarantee all our customers.If you find any problem with our items,please do not hesitate in contacting our customer serivce team within 7 days upon receipt of item.We will send to you another for free or return back your money.Customer service in very important to us . Feedback: If you are satisfied with our service and produce ,we expect the positice feedback and 5 stars of detailed seller rating.We will do the same for you .If you have any problem or not satisfied with our product and service ,please feel free to contact us at anytime before leave other feedback ,we will reply you witin 24 hours. Warm Tips: 1)color will be send at random 2)if you want purchase large quantity,please contace us ,and we can give you a best price and shipping way . 3)Please try to provide us detailed information as possible for the address,like zip code ,home telephone and mobile phone number . 4)Since the difference between different monitors,the picture may not reflect the actual color of the item .We guarantee that the style is same as shown in the photos. 5)If Russian Federation customer,please provide us your full name,otherwise maybe you couldn’t got the goods . Thanks a lot .
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Petagadget Gadget Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of shop.petagadget.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.